Privacy Policy

Effective Date: 01.01.2026

Introduction

Vantage Psychotherapy & Performance Coaching (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or contact us.

Who We Are

Vantage Psychotherapy & Performance Coaching provides psychotherapy, performance coaching and workplace wellbeing services.

If you have any questions about this policy or your personal information, please contact us:

Here

Website: https://vantagepsychotherapy.co.uk

Information We Collect

We may collect the following information:

• Name
• Email address
• Telephone number
• Information you choose to include in enquiry forms or emails
• Technical information such as IP address, browser type and pages visited
• Cookie information (see our Cookie Policy)

We do not ask you to submit sensitive clinical information through our website.

How We Use Your Information

We use your information to:

• Respond to enquiries.
• Arrange appointments.
• Provide requested information.
• Improve our website.
• Meet our legal obligations.

We only process personal information where we have a lawful basis under UK GDPR.

Lawful Basis

Depending on the circumstances, we process information because:

• You have given consent.
• It is necessary before entering into a contract for services.
• It is necessary to comply with legal obligations.
• We have a legitimate interest in operating and improving our business.

How We Store Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse.

Information is only retained for as long as necessary for the purpose it was collected, or as required by law.

Sharing Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, such as website hosting, secure email providers or appointment systems.

Where required, these providers process information under appropriate contractual safeguards.

We may also disclose information where required by law.

Your Rights

Under UK GDPR you have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request erasure where appropriate.
• Restrict processing.
• Object to processing.
• Request transfer of your data where applicable.
• Withdraw consent where consent is relied upon.

Requests can be made using the contact details above.

Security

Although we use appropriate security measures, no internet transmission can ever be guaranteed to be completely secure.

Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

Changes

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact us using the details above.

You also have the right to raise concerns with the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.